2017

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KCS - Is it Possible to Forward a Bill Shared via Email and Still Have the Option to Pay the Bill through Clio Payments?

 

Objective:

  • Is the link to Pay Bill via credit card still an option when Bills shared via email are forwarded

Environment:

  • Bills
  • Clio Payments

Additional Information:

Please note, if the Pay Bill link is not being seeing it may be due to the email being mis-categorized within the spam or junk folder.

Answer:

Yes, if you do forward the Bill after it is received via email the option to record a Clio Payment within the forwarded email will still be present. 

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