2017

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KCS - Can I Change My Subscription Plan?

 

Objective:

  • Can I go from a Yearly payment to Monthly?
  • Can I change from a Monthly Payment to Yearly?
  • How to change your renewal options

Environment:

  • Clio We App
  • Settings > Account and Payment Info > Payment Info

Additional Information:

You can not  change your subscription type if your Clio Account is in "Payment Error" or "Suspended". In this case, contact Clio Support at 1 888 858 2546. 

Answer:

Yes, you can change your subscription type. If you are on an Annual Subscription and change to a Monthly Subscription the Account will not switch to a Monthly Subscription until your renewal date.

If you are on a Monthly Subscription and switch to an Annual Subscription the card on the Account will be charged for the entire year after the Subscription change has occurred. 

For instructions on how to change subscription plans, click here.

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