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I Have Office 365: Why Isn't it Syncing With Clio?

Objective:

  • I have Office 365 Business. Why isn't it syncing with Clio?
  • I have Office 365 Home. Why isn't it syncing with Clio?
  • Why isn't my Office 365 linking with Clio?
  • I have Microsoft 365, why isn't it syncing?

Environment:

  • Clio Manage

Additional Information:

Clio cannot integrate with Office 365 Personal or Home.

Clio cannot integrate with Microsoft 365 Apps for Business

Answer:

  • Has 24 hours passed since you've set up the integration? Please wait 24 hours for the sync to complete
  • In order for Clio to sync with your Office 365 you need the Business Basic, Business Standard, Business Premium or Enterprise package. Once you have upgraded your subscription to Business Standard, Clio will then be able to access your Calendar and Contacts and sync them. 
  • Does your Office365 need reauthorization? For steps to reauthorize your Office365 account, click here
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