KCS - How to Force Password Reset on Other Users

Objective:

  • Force all users to change their passwords

Environment:

  • Clio Web App
  • User Settings

Additional Information:

Force Password Change can only be done by Users with Administrator permissions

Procedure:

  1. Go to Settings
  2. Click Manage Users
    • To only expire passwords for some users, click Force Password Change under the name of each person
    • To expire passwords for all users, click on Actions and select Expire all passwords
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