KCS - When will Client's Receive the Credit Card Payment Confirmation Email?

Objective:

  • My Clients aren't receiving credit card confirmation emails

Environment:

  • Clio Web App
  • Pay Bill via Email or Clio Connect 

Additional Information:

LawPay users can pay $5, and LawPay will process the credit card before midnight. Please reach out to LawPay for More information.

Answer:

The Firm's Client will receive a confirmation email after their credit card has been processed. This can take up to 48 hours. 

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