KCS - How To Show Closed Matters In Dropbox

Objective:

  • How to open closed Matters in Dropbox.
  • How to make closed Matters viewable in Dropbox.
  • Why Can't I See My Closed Matters In Dropbox?
  • I can't see my closed Matters in Dropbox, why?
  • Is it possible to make my closed Matters viewable in Dropbox?

Environment:

  • Clio Web App
  • Dropbox
  • Settings
  • Documents > Document Sources

Additional Information:

The default sync status is for "open" Matters under"Synchronize matters with a status of". If you can't see your other Matters in Dropbox this is likely the setting you will need to change.

Procedure:

  1. Go to Settings
  2. Click Documents > Document Sources
  3. Click Configure Dropbox
  4. Change "Synchronize matters with a status of" to All
  5. Click Save Changes

 

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