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KCS - Why Can't I See the Clio Folder?


  • Other Firm users are unable to view the Clio Folder in GoogleDrive 
  • Accessing the Clio Folder in Dropbox
  • Locating the Clio Folder in Box 
  • Viewing the Clio Folder in OneDrive 


  • Clio Web App 
  • Documents 
  • Settings> Documents> Document Sources 

Additional Information:

  • Third party Document Sources require you to Share the Clio folder with other users. It won't automatically Share the Clio folder with your firm members.


  • The firm member that set up the sync will have to open the third party Document Source that was originally connected to Clio, and Share the Clio folder with your Firm members.  
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