KCS - Quickbooks Error Code: (2500)

Issue:

  • Quickbooks Error Code (2500): Invalid Reference Id. Something you're trying to use has been deleted. Check the fields with accounts, customers, items, vendors or employees.

Environment:

  • Clio Web App
  • Bill Syncing
  • Quickbooks Online

Additional Information:

  • For a full list of Quickbook Error Codes click here.
  • To find Quickbooks errors click here.

Cause:

The item referenced was deleted in QBO or Clio.

Resolution:

Needs troubleshooting. Call Support at 1-888-858-2546

 

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