KCS - Receiving the Error Unable to Edit Matter: Close Date Can't be Blank

Issue:

  • Unable to edit Matter: close date can't be blank

Environment:

  • Clio Web App 
  • Matter> Edit 

Additional Information:

n/a

Cause:

  • The Matter is still set to Closed, even though the Close date field is blank. 

Resolution:

  1. Open the Matter 
  2. Select to Edit the Matter 
  3. Set the Status field to Closed
  4. Select Save Matter 

 

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