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How To Remove Licenses On My Annual Subscription

Objective:

  • Removing unused user licenses on an annual subscription

Environment:

  • Clio Web App

Additional Information:

Please note that you have to deactivate at lease one user before the option listed below will appear.

Answer:

  1. Click on Settings
  2. Click on Account and Payment Info
  3. Click on Payment Info
  4. Scroll to Renewal Options
  5. Click on Change Renewal Options
  6. Check the Remove unused licenses at renewal box
  7. Click on Update Renewal Options
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