Balance at the Bottom of Trust Ledger Report is Higher Than Total Client Balances

Issue:

• The Trust account balance at the bottom of the Trust Ledger Report is higher than the combined total of all client balances.
• Trust Ledger Report total is incorrect 
• Trust Ledger Report total does not match combined total of all client balances.

Environment:

• Reports > Trust Ledger Report
• Accounts

Additional Information:

n/a

Cause:

There is at least one Transaction within the Trust account not assigned to a Contact or Matter.

Resolution:

1. Select Accounts
2. Select the Trust account
3. Select the Client header to re-order the Transactions
4. Edit or delete any Transaction not attached to a Matter or Contact