KCS - New Text Snippets aren't Populating


  • Text Snippets don't work in Time Entries
  • Text Snippets aren't visible


  • Clio Web App
  • Activities
  • Matters
  • Contacts
  • Bills
  • Tasks

Additional Information:

Text Snippets aren't available everywhere in the previous version of Clio.

Text Snippets are also case sensitive, so ensure you're following the same format.


Cacheing issues within your browser.


  1. Sign out of Clio
  2. Sign back in


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