KCS - How to Disable Two Factor in your Clio Account

Objective:

  • When the current 2FA is not functioning as expected and the feature needs to be reset
  • To turn off Google Two Factor Authentication

Environment:

  • Web app

Additional Information:

n/a

Procedure:

  1. Click on Settings in the black sidebar on the left of the screen
  2. From the first column of options, click on Security
  3. Click Two Factor Setup
  4. Deselect the box next to Enable Google Two-factor authentication

 

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