KCS - Why am I getting charged more than the monthly fee?

Objective:

  • Getting charged double what the pricing page says.
  • Getting charged more than I should be.

Environment:

  • Clio Web App

Additional Information:

For more information, please visit the pricing page.

Answer:

Clio's pricing tier is based on a per user basis. For example, if you are on a Boutique plan, and have two users, you will be charged $138 a month instead of $69 a month. To view and mange your users, please see: Manager Users

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