How Do I Get a New Barcode to Set up Two Factor Authentication on a New Phone?

Objective:

• Wiped phone and now I need to set up Two Factor Authentication again, but there is no barcode to scan.
• I need a new barcode to set up two factor authentication on a new iPad.
• 2FA on a new phone

Environment:

• Clio Manage
• iPhone
• iPad
• Android

Additional Information:

This is for if you are already signed into Clio, and need to re-set it up on your phone/iPad.

Disabling Two Factor Authentication will cause you to be kicked out of Clio and need to be signed in again. Make sure you have your back-up codes ready and are able to sign back in.

• How to Disable Two Factor in Your Clio Account
• Video: How to Enable Two Factor Authentication

Answer:

1. Download the Google Authenticator app on your phone
2. Log on into Clio on your computer 
3. Navigate to your Settings
4. Click on Security
5. Click on the Two-Factor Setup tab
6. Check the box beside Enable Google Two-factor authentication
7. In Google Authenticator, touch Menu and select "Set up Account"
8. Select "Scan a barcode"
9. Use your phone's camera to scan the barcode on your Clio screen
10. Enter the 6-digit verification code
11. Update Two-Factor Settings