Objective:
- Wiped phone and now I need to set up Two Factor Authentication again, but there is no barcode to scan.
- I need a new barcode to set up two factor authentication on a new ipad.
Environment:
- Clio Web App
- Settings
Additional Information:
This is for if you are already signed into Clio, and need to re-set it up on your phone/ipad.
Disabling Two Factor Authentication will cause you to be kicked out of Clio and need to be signed in again. Make sure you have your back-up codes ready and are able to sign back in.
Answer:
You need to disable Two Factor Authentication and re-enable it to have access to the bar code or Secret Key. To disable Two Factor Authentication, uncheck Enable Google Two-Factor Authentication or see here for more information. To re-enable, re-select Enable Google Two-Factor Authentication and follow the prompts that appear.