2017

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KCS - Why Is the Total Balance in My Trust Listing Report Less than the Balance in My Trust Account Ledger?

Objective:

  • Total in Trust Account Ledger is higher than all Trust funds for all Clients in the Trust Listing Report.
  • Trust Listing Report does not match total in the Trust Account within main Accounts tab.

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

The Trust Listing Report CSV will only include Trust Funds that are assigned to a Client. You may have Trust Funds that are unassigned. To check this, see the following:

  1. Go to Accounts
  2. Select the Trust accounts
  3. Click the Client heading to sort Clients in ascending order

All unassigned Trust Transactions will now be visible at the top of the list.

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