KCS - Why Is the Total Balance in My Trust Listing Report Less than the Balance in My Trust Account Ledger?

Objective:

  • Total in Trust Account Ledger is higher than all Trust funds for all Clients in the Trust Listing Report.
  • Trust Listing Report does not match total in the Trust Account within main Accounts tab.

Environment:

  • Clio Web App

Additional Information:

Note: In September 2018, the Trust Listing Report was updated to show trust funds which weren't assigned to a specific client. They are displayed on the report, grouped under "unlinked".

Answer:

The Trust Listing Report will only include Trust Funds that are assigned to a Client. You may have Trust Funds that are unassigned. To check this, see the following:

  1. Go to Accounts
  2. Select the appropriate Trust account
  3. Click the Client heading to sort Clients in ascending order

All unassigned Trust Transactions will now be visible at the top of the list.

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