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KCS - Will I lose my Custom Fields if I downgrade my Subscription Plan?


  • To understand what happens when I downgrade my Annual or Monthly Plan from Elite or Boutique to Starter?


  • Clio Web App

Additional Information:

Custom Field information is not deleted from the account when an account downgrades. You are able to re-populate them by upgrading your account's plan type.


Yes. Custom Field data will not be accessible while an account is on the Starter Plan.

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