Learn from the best and brightest in legal, technology, and beyond! Join us at the 2019 Clio Cloud Conference — San Diego | October 21-22, 2019.

Why Did I Receive a Wrong Address Email from Clio?


  • Automated Response from Clio


  • Clio Web App 

Additional Information:

The client received the following email: "It seems this message may have been sent to our Support Team unintentionally by replying to the automated messages generated by Clio. As such, the party this message was intended for may have not received it so please be sure to follow up with them separately."


  • A Bill or Resource has been Shared with the recipient via email using Clio, and they've replied to the email directly and contacted notifications@goclio.com. As a result, an automated message was sent to the recipient.  
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality