- I Can't Apply an Overpayment on an invoice
- Can record an overpayment on a bill?
- Clio Web App
- The user is entering the overpayment in the Payment amount field
- Entering an amount greater than the balance due in the Payment amount field results in the error "Payment amount cannot exceed total balance."
- Select Record Payment
- Select the Source of the Payment
- Enter the amount in the lower Payment field