KCS - Why Does My Firm Address Include "United States" on My Bill?

Objective:

  • Some invoices show United States in Firm address
  • Remove country from address field on bill
  • Remove the country field from a Bill

Environment:

  • Clio Web Apps

Additional Information:

The country is auto-populated from your Firm address entered in Account Settings. There is no option to completely remove the country at this time.

Answer:

The Firm's country (ex. United States) will only show on a Bill if the Client address is outside of the country (ex. outside of the US) or if there is no address listed for the Client.

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