Importing Contacts into the New Clio Experience

Clio’s contact import engine natively interprets two of the most popular contact export formats – CSV and vCard. Users of most first-class contact management applications (Outlook etc.) are, in most cases, able to export their list of contacts into one of these major formats.


Importing Gmail Contacts
Importing Outlook Contacts
Importing Contacts from a Mac
There were errors during my contact import, what now?

Importing Gmail Contacts

Exporting Gmail contacts:

  • Sign in to Gmail
  • Click Gmail on the top left hand corner
  • Click Contacts in the dropdown that appears
  • Click the More button on the left side bar
  • Click Export
  • Choose whether to export all contacts or only one group.
  • Select the "Outlook CSV format" option. 
  • Click Export. This will create the Contacts .CSV file.
  • Select a location to save your file, and click 'OK.

Importing Contacts to Clio:

Importing Outlook Contacts

Please note, if you are using Clio Sync for Outlook Desktop you can sync your contacts with Clio and do not have to follow these steps. 

Please note that these steps are based Office 365. The steps may vary depending on your Outlook version. Please visit Microsoft Office's Support site for exporting instructions for your Outlook version.

  • In Outlook, on the File menu, click Open & Export
  • Click Import/Export
  • From the Import and Export Wizard, choose Export to a File
  • Select Comma Separated Values file type, and then click Next
  • In the folder list, click the Contacts folder, and then click Next
  • Browse to the folder where you want to save the contacts as a .csv file.
  • Type a name for the exported file, and then click OK
  • Click Next
  • Click Finish
  • Now go to for North American accounts or for European accounts and import your contacts to Clio.

To Export Outlook on the web for 2013/2016 Office 365

Importing Contacts from a MAC

For Mac address book users, Apple provides the following instructions for exporting contacts to vCard:

Select All or a group in the Group column, or select one or more contacts in the Name column:all_contacts.png

Choose File > Export > Export Group vCard or if you selected only one contact, Export vCard:choose_export.png

Enter a name for the file, select a location to export it to, and then click Save:save_vcards.png

Now go to for North American accounts or for European accounts and import your contacts to Clio.  Once complete, you will find the Contacts in your Contacts list.

In the event that you wish to import your contacts using a format or application not among those detailed above, please contact us for further assistance at or by phone at 1-888-858-CLIO.

There were errors during my contact import, what now?

In the event of a failed or incomplete contact import, you are optionally allowed to undo the most recent import by clicking “Undo” following the contact import attempt. If you experience a contact import failure and would like to receive some technical assistance, please contact us at or by phone at 1-888-858-CLIO.

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