KCS - Why Don't I See the Option "Warn If Duplicate Bill Number Is Used" In QuickBooks Online Settings?

Objective:

  • Duplicate bill number setting listed in Clio Support Article is not available in QuickBooks Online 
  • Don't see duplicate bill number checkbox that is referenced in QuickBooks Online Suggested Settings

Environment:

  • Clio Web App
  • QuickBooks Online

Additional Information:

If you intend to use Quickbooks Simple Start, please be mindful when manually changing Bill ID numbers in Clio. Clio will automatically create unique IDs, however if you ever Edit a Bill and override an ID to a previously used number, there is the risk of the following:

  • Both Bills will be created in QBO with the same ID
  • Or the second created Bill in Clio will not sync to QBO and there would be no accompanying error message

Related Support Article: QuickBooks Online: Setting up your QuickBooks Online Integration

Answer:

QuickBooks Simple Start does not include this setting option.

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