2017

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KCS - Multiple Documents with the Same Name in Clio Not Appearing in AlphaDrive

Issue:

  • Created a document in Clio with the same name as a previous document. The new document does not show in AlphaDrive.

Environment:

  • ClioWebApp
  • AlphaDrive

Additional Information:

n/a

Cause:

In previous versions of AlphaDrive, documents in Clio had to have a unique name for AlphaDrive to recognize it as a unique document. This is not longer an issue in the current version of AlphaDrive.

Resolution:

Please update AlphaDrive to resolve this issue. For further information see HERE

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