KCS - Why can't I click "About the business owner" when setting up Clio Payments in LawPay?

Issue:

  • Trying to move past the "About your Business" page when signing up for LawPay

Environment:

  • Clio Web App
  • LawPay

Additional Information:

n/a

Cause:

State needs to be in two letter abbreviation

Resolution:

  1. Change state to the two letter abbreviation format
  2. Make sure all other fields are filled
  3. Click About the Business owner

 

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