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Can I Refresh The Calendar Sync Manually?

Objective:

  • I changed a Calendar entry can i have the sync for the Calendar happen now?

Environment:

  • Clio Web App 

Additional Information:

n/a

Answer:

The sync occurs every 60 minutes. However, if a sync occurs and the system detects there are no changes on either side, then it will activate the “Backoff mechanism.”

If the “Backoff Mechanism” is enabled, Clio will not attempt to sync until 7 hours have passed.

The “Backoff Mechanism” is disabled if:

  • A sync occurs and changes in either Clio or Google are detected
  • The user logs into Clio
  • The user loads any page in Clio
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