2017

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KCS - Why Does The Activities Export in The New Clio Experience Look Funny?

Issue:

  • Time Export in New Clio shows Duration in seconds instead of decimals of an hour/hours
  • Column headings are not clearly titled when exporting time in New Clio

Environment:

  • Clio Web App
  • Excel

Additional Information:

The Development team are working on resolving this

Cause:

This was the result of a necessary change on the back end

Resolution:

  • Create the Export in the previous version of Clio

    OR

  • Divide the Duration figures by 3600
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