KCS - I can't Record a Payment

Issue:

  • Cannot make a Payment 

Environment:

  • Clio Web App 

Additional Information:

n/a

Cause:

  • The Safari browser allows you to enter a comma in the Payment amount field, but you will not be able to Record the Payment

Resolution:

  1. Click the Payment amount field 
  2. Remove the commas 
  3. Select Record Payment

 

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