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KCS - Error Message: "Access to that area requires additional privileges"


  • Receive an "Access to that area requires additional privileges" error when navigating Clio


  • Clio Web App

Additional Information:



This error occurs when a user attempts to access certain pages in the new Clio experience and the new Clio toggle is disabled in another tab, or another browsing instance of Clio. 


  1. Reduce the number of times that you switch between previous Clio and new Clio.


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