KCS - Why Can't I Change My Login Email?

Objective:

  • Unable to Update Login Email Address

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

If your email address has already been used for another account's login it will have to be disabled and released to be able to be used again for your current account. Please reach out to Clio Support at 1-888-858-2546 ex. 2 for assistance with this.

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