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KCS - Why is My Trust Ledger Report Showing A Negative Balance For Clients That Have Funds?

Objective:

  • Understand figures on the Trust Ledger Report
  • Obtain accurate totals for client trust balances

Environment:

  • Clio Web App

Additional Information:

This can also occur in other situations, which may require further investigation

Answer:

  • Generated for a Date Range without checking the box to Include Opening Balance, and deposit was made prior to the selected start date
  • A negative balance exists somewhere in relation to the Client, either at the Client or Matter level
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