Why is My Trust Ledger Report Showing a Negative Balance For Clients That Have Trust Funds?

Issue:

• Understand figures on the Trust Ledger Report
• Obtain accurate totals for client trust balances
• Why is the Trust Ledger Report showing a negative Trust balance when the Matter/Client is not?

Environment:

• Clio Manage

Additional Information:

• For additional possible causes, please click here

Cause:

1. This Ledger was generated for a date range, meaning Fund activities recorded outside of that date range do not show up. Therefore, without including the Opening Balance, if there was only a withdrawal of funds from Trust, it will appear that the Client has a negative balance.
2. This can also occur in other situations, which may require further investigation.

Resolution:

1. Generated for a Date Range without checking the box to Include Opening Balance, and the deposit was made prior to the selected start date
2. A negative balance exists somewhere in relation to the Client, either at the Client or Matter level