Why is My Trust Ledger Report Showing A Negative Balance For Clients That Have Funds?

Objective:

• Understand figures on the Trust Ledger Report
• Obtain accurate totals for client trust balances

Environment:

• Clio Manage

Additional Information:

This Ledger was generated for a date range, meaning Fund activities recorded outside of that date range do not show up. Therefore, without including the Opening Balance, if there was only a withdrawal of funds from Trust, it will appear that the Client has a negative balance.

This can also occur in other situations, which may require further investigation.

Answer:

• Generated for a Date Range without checking the box to Include Opening Balance, and deposit was made prior to the selected start date
• A negative balance exists somewhere in relation to the Client, either at the Client or Matter level