Objective:
- Understand figures on the Trust Ledger Report
- Obtain accurate totals for client trust balances
Environment:
- Clio Manage
Additional Information:
This Ledger was generated for a date range, meaning Fund activities recorded outside of that date range do not show up. Therefore, without including the Opening Balance, if there was only a withdrawal of funds from Trust, it will appear that the Client has a negative balance.
This can also occur in other situations, which may require further investigation.
Answer:
- Generated for a Date Range without checking the box to Include Opening Balance, and deposit was made prior to the selected start date
- A negative balance exists somewhere in relation to the Client, either at the Client or Matter level