- Understand why Matters have no Client
- Unlink Contact and Matter
- Contacts deleted
- Clio Web App
- Office 365
There are a number of potential causes for this discrepancy. Checking the Firm Feed can also help with identifying the source of this issue.
If you are syncing Contacts with Google/Office 365 and then merge duplicate Contacts in Google or Office 365, this can result in the wrong version of the Contact being deleted and the Matter losing its Client