2017

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KCS - Why am I Receiving the Message: Sorry, the Email Alias wasn't Saved due to the Following Errors: Email is not Unique?

Objective:

  • Adding an email Alias and receiving a message that email is not unique. 

Environment:

  • Clio Web App 

Additional Information:

n/a

Answer:

  • The email is considered a safe email, a user already has that email associated to their account, or the email has been added as an alias. No action is required. 
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