KCS - Why does it say Fees reimbursed [to nobody] on the Invoice Payments Report?

Objective:

  • Why does the Invoice Payments Report says "Fees reimbursed" without saying to whom?

Environment:

  • Clio Web App
  • Invoice Payments Report

Additional Information:

Look in the body of the report for numbers that add up to the amount that is reimbursed without a user, then investigate the associated Matter and Invoice numbers.

Answer:

This could be caused by deletion of the Matter that the Payments were associated with.

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