KCS - Do Multiple Calls from the Same Phone Number Generate Multiple Campaign Tracker Leads?

Objective:

  • If one person calls multiple times, will Campaign Tracker create one new lead per call?

Environment:

  • Clio Web App
  • Campaign Tracker

Additional Information:

Multiple calls from the same person from different phone numbers will generate multiple leads.

Answer:

No, repeat calls from the same phone number will not result in new leads being created.

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