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KCS - "Cannot open file" Error Message When Downloading Documents On Android that Were Uploaded With AlphaDrive


  • Unable to open files uploaded through AlphaDrive in Android application


  • Clio Web App
  • AlphaDrive

Additional Information:



Files uploaded through AlphaDrive appear to be missing a Document type (e.g. .pdf, .csv, .jpg), which is preventing them from being downloaded on Android.


Download documents in Clio Web app


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