KCS - Why Am I Receiving the Error "Unable to save changes. Billing Rate must be greater than 0 and Target Billings must be greater than 0" When Trying to Set My Practice Performance Targets?

Issue:

  • Setting Practice Performance Metrics for Dashboard

Environment:

  • Clio Web App

Additional Information:

n/a

Cause:

Default Billing Rate and Target Billings can only include numeric values and decimal points

Resolution:

Remove commas, currency symbols, and any other non-numeric characters 

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