KCS - Issue: I Can't Select Some Matters in Activities Filter

Issue:

  • Issue: Some Matters cannot be selected when filtering for Time Entries on the main Activities Page

Environment:

  • Clio Web App

Additional Information:

N/A

Cause:

In New Clio > Activities > Filter > Matter field, after you start typing the name of a Matter and select it from the drop down menu, when you click into another field the Matter disappears. Happens to some matters only.

Workaround:

  •  Go into the Matter and click the Activities tab within the Matter

 OR

  • Switch to Previous Clio and filter for the Matter in Activities
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