KCS - What Does 'Known Email Threads' Mean in the Outlook Add In?

Objective:

  • What does clicking 'Known Email Threads' in Outlook do?
  • How does 'Known Email Threads' work in the Outlook Add In?

Environment:

  • Clio Web App
  • Outlook

Additional Information:

n/a

Answer:

Choosing Known Email Threads in the Outlook Add In will get the Add In to scan your inbox for unfiled replies to threads that have already been partially filed. 

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