Introducing The Law Community, the online community just for Clio customers. Sign up now.

Why Is Hellosign Showing That I Only Have Three Signatures Available When I Have an Elite Clio Subscription?

Question:

  • When I log into Hellosign, it shows me that I only have 3 signature requests available. I thought I get unlimited signature requests with the Elite subscription package. Why is this?

Environment:

  • Clio Manage
  • HelloSign

Additional Information:

  • n/a

Answer:

Hellosign defaults to showing three signatures are available when logged in to their website. As long as you're paying for an Elite Clio subscription, you will be receiving unlimited signature requests. 

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality