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Outlook Add In Keeps Logging Me Out and Asking to Select a Region

Issue:

  • When filing an email and selecting a region, then clicking onto a different email, Outlook asks me to select the region again

Environment:

  • Outlook Desktop

Additional Information:

  • n/a

Cause:

Disconnect between Outlook Online and Desktop

Resolution:

  1. Login to Outlook Online/Office 365
  2. File an email
  3. Close and reopen Outlook Desktop

 

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