Conflict of Interest Check

To conform with Law Society guidelines, a conflict of interest check can be carried out via the Global Search Field, before taking on a new Client. You will then be able to verify that this action has been performed by including a Custom Field in the Matter.

In this article, you will see (1) how to perform a Conflict Check in Clio and (2) how to note within each Matter that you have carried out this step.

Conflict Searching

The global search field in Clio enables you to search throughout your entire firm. This can be a huge asset when conflict searching.

Confirming the Conflict Check

In the previous example, we would not be taking on the Client since our search revealed a conflict. Had our search come up clear, we would then enter the Client and Matter into our system.

First, we'll need to create a Custom Field to verify that the Conflict Check has been performed:

  1. Click on the gear at the top of the Clio page to access Settings
  2. Find ‘Custom Fields’ in the left-hand column:

  3. Click ‘Add’ at the top-right corner of the page, in the Matter Custom Fields > Individual Custom Fields section: 
  4. In the 'Name' field type in 'Conflict Check Performed.' Select 'Checkbox' for the Type, and check the boxes to make this field Default and Required. With these options selected, you will not be able to save a Matter, without first checking this box. 

    Once this Custom Field has been created, it will appear when entering new Matters. You must check to the box to confirm that a conflict check has been carried out before you can create the new Matter. 

    The confirmed Conflict Check will appear in the Matter Detail:

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