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KCS - Why Can't I Sign into the Clio Uploader When My Password is Correct?

Objective:

  • Unable to sign into Clio Uploader
  • Uploading via Scansnap

Environment:

  • Clio Web App
  • ScanSnap

Additional Information:

n/a

Answer:

If you have two-factor authentication enabled, this is likely why. You will have to temporarily disable two-factor authentication to be able to sign into the Clio Uploader when using ScanSnap. 

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