- Clio Payments transactions showing up as "Unknown Payer" or having no name in LawPay for some accounts
- Clio Payments
Customer is taking payments from Clio Payments, but the payments keep coming into LawPay as "unknown payer". As such, he has multiple payments that LawPay has designated from the same payer, when they are actually different payments from different clients.
Not yet diagnosed
Take payment in LawPay