KCS - How to End a Campaign and Release Phone Numbers

Objective:

  • Stop getting billed for a Campaign phone number

Environment:

  • Clio Web App

Additional Information:

n/a

Procedure:

  1.  Click Campaign 

  2. Click End Campaign underneath the Campaign with the phone number

  3. Check the box for "I have read and understood the information above"

  4. Click End Campaign

  5. In the top menu, click Show Ended
  6. Click Release Phone Number under the completed Campaign

  7. Check the box for "I have read and understood the information above"

  8. Click Release Number

 

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