KCS - I Can't Add Time to a Matter

Issue:

  • Unable to Add Time to a Matter

Environment:

  • Clio Web App 

Additional Information:

n/a

Cause:

  • The user does not have permission to work on this Matter

Resolution:

  1. Ask a firm member who is able to access the Matter to open it 
  2. Select Edit 
  3. Update the Permission settings field to Everyone 

 

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