KCS - My Attorney Shared a Bill with Me and the Balance Wasn't What I Expected

Objective:

  • Why is the balance due on my Invoice so high?
  • Outstanding balance incorrect

Environment:

  • Clio Web App

Additional Information:

If you have a Clio Connect account set up, you can reach out to your attorney using the steps here: How To Contact Your Attorney

Answer:

Due to the strict confidentiality of your case details and billing information, Clio Support does not have access to this information. As such, it would be necessary to contact the firm directly. 

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