KCS - What Time Will I Receive a Reminder for a Task?

Objective:

  • Understand when you will receive a Task Reminder
  • Set Time for Task Reminder Notification

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

Task reminders times are set in relation to 12:01 am of the due date. For example, if you created a Task due on June 30, and wanted a reminder on June 29 at noon, you would have to set a reminder to go off 12 hours before.  If the user is not logged into Clio at the time that a 'pop-up' Reminder is to be sent, the Reminder will display at their next log in.    

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