KCS - What Does 'Matter Number Override' Do?

Objective:

  • Changing Matter Number
  • Forcing Matter Numbering change

Environment:

  • Clio Web App

Additional Information:

For instructions on how to use the Matter Number Override feature click here

Answer:

Matter Number Override will modify the 5 digit automated Matter Number that was assigned upon Matter creation. For example, if Clio assigned the Matter Number 00001-Smith it is possible to use the Matter Number Override to change '00001' to '12345'.

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